Orders are typically processed within 2-3 business days within the US. Shipping times vary based on destination, but we aim to get your order to you within 2-7 business days after it has been processed.
NOTE: PRODUCTS MARKED AS 'FINAL SALE' AT TIME OF PURCHASE ARE NOT ELIGIBLE TO BE RETURNED, NOR EXCHANGED. This includes, but is not limited to, all limited edition gear, such as the Nothing Changes and Better Than Yesterday collections. If you believe your item to be defective - please contact our support team.
Your workout is hard enough so our goal is to make your experience as easy as possible. If you place an order from now untill 12/17, you have until the end of 01/31/24 to make a return. The only thing we ask is that your products are sent back in their original condition (unworn, unwashed, and with tags applied) and in the original packaging.
Please visit tenthousand.loopreturns.com to initiate a return or exchange and create your prepaid shipping label to send back your gear. With your order number and shipping address you can request a return for a refund or an exchange for a different size, color, or style.
If you have any questions about the returns process, please contact us via this customer service form.