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Accessibility Statement


At Ten Thousand, we want everyone visiting our site to feel valued and taken care of online. That’s why we’re taking careful measures to ensure an excellent user experience for all site guests, including those who use excessive technology. 

Our website is monitored by external resources that conduct web accessibility testing so we can quickly identify and address any issue, thus ensuring a seamless shopping and content experience. As such, we regularly make enhancements to our website in order to improve access and usability, and we constantly work to discover and implement new solutions that make our website experience even smoother for those with disabilities. 

We use the Web Content Accessibility Guidelines (WCAG) 2.0 as a reference to ensure the web content made available from this site is accessible for individuals with disabilities and is user friendly for everyone. To ensure a seamless site experience for guests with disabilities, we have partnered with Accessibe to deliver an assistive experience. Please click on the “Accessibility” footer at the bottom of our page to enable this tool. In addition, we recommend using the following web browser and screen reader combinations for an optimized experience:

For Windows users: JAWS and Internet Explorer or NVDA and Firefox

For Mac users: VoiceOver and Safari or VoiceOver and Chrome

For mobile users: VoiceOver for iPhone and TalkBack for Android devices

We are dedicated to ensuring a smooth experience, and we appreciate any and all feedback on our shopping experience in order to improve it for all parties. Please submit any suggestions or concerns to our Customer Support team at support@tenthousand.cc. In addition, if you would prefer to complete your online shopping with the aid of our Customer Support team, please email support@tenthousand.cc for assistance. We truly value your input, and we will incorporate necessary recommendations into our future planning.

THIRD PARTY SITES

In addition to our site, we may communicate with customers through other channels that are not managed by is. These channels include, but are not limited to, Facebook, Instagram, and YouTube. They may present challenges for guests with disabilities that are outside of our control. You can see links to their respective accessibility policies below:

Instagram | Facebook | YouTube